Workster partners with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Back Office Officer for their team. Working schedule: shift rotation from Monday to Sunday, no night shifts.
Your Role
- Processing and reviewing deposits and withdrawals, ensuring accuracy and compliance
- Assisting with Know Your Customer (KYC) checks for payments to meet regulatory standards
- Addressing and resolving both internal and external inquiries related to payment transactions
- Identifying opportunities to improve internal processes, systems, and controls
- Supporting the auditing and reconciliation of payment transactions to maintain financial integrity
- Responding promptly to client emails regarding payment-related queries
- Handling payment-related questions and issues efficiently and professionally
Your Qualifications
- A degree from a recognised college or university
- Strong written and verbal communication skills in English (C1)
- Excellent interpersonal and communication skills
- Exceptional customer service abilities
- Proficiency in Microsoft Office and good overall computer skills
- Ability to work both independently and collaboratively within a team
- Capable of working under pressure and meeting deadlines
- Must have the legal right to work in Cyprus
- Shift rotation: Monday to Friday, 07 AM – 04 PM, 09 AM – 06 PM; Saturday: 12 PM – 08 PM; Sunday: 04 PM – 12 AM.
The Offer
- Competitive salary based on qualifications and experience
- 13th-month salary bonus
- Comprehensive medical insurance and pension plan
- Exclusive group discounts through the company
- Free parking available
- Access to an in-house fitness room with classes
- Modern office located in a central, convenient area of Limassol, close to the highway
- A friendly, multinational work environment
- Opportunities for professional development and career growth