Workster partners with a leading tech company who is looking to recruit a Control Room Operator to join their team in Belgrade.
Your Role
- Monitor and verify all studio activities according to the organizational standards, ensuring smooth operations
- Respond promptly to table calls, resolving issues quickly to minimize disruptions in gameplay
- Maintain and enforce the company’s game standards during all live sessions
- Log and report any operational incidents or discrepancies, ensuring accurate records
- Support CRO Specialists, Shift Managers, and team leaders with operational tasks to ensure efficiency
- Stay updated on all procedures, rules, promotions, and game strategies to ensure compliance.
Your Qualifications
- Fluent in Serbian and English both verbal and written
- At least 1 year of experience in the Casino LIVE/Online industry
- Understanding of games and procedures
- Advanced written and verbal communication skills in English and Serbian
- Proficiency in PC operations and Microsoft Office
- Experience in a supervisory or management role is advantageous
- Familiarity with live casino technology or control room systems will be considered as an advantage
- A higher degree or advanced education related to management, operations, or a relevant field will be considered as an advantage.
The Offer
- Competitive salary
- Private health insurance from day one
- FitPass membership for sports activities and discounts at popular brands after 3 months
- International work environment
- Opportunities for advancement to higher positions in online casino
- And many more!