Workster is partnering with a leading European BPO to hire enthusiastic Finnish-speaking individuals for their growing Team, working from Sofia.
You will be supporting customers of a worldwide giant in the Fintech industry.

Your Role

  • Help our users with any issues they might have via phone, email and chat
  • Customer Care on Money transfer transactions
  • Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
  • Work with a passionate team of customer-friendly colleagues from an international background.

Your Qualifications

  • Fluency in Finnish language for daily communication with customers
  • Ability to relocate to Sofia or based there
  • Good command of English (B1 or similar) for training and internal communication
  • Basic understanding of iOS and Android OS use/features
  • Demonstrating empathy
  • Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
  • Result-oriented with personal performance
  • Friendly and outgoing personality
  • Looking for a long-term employment.
The Offer
  • Very stable job and career development opportunities
  • Attractive salary
  • Schedules 40h per week in between 09h-21h
  • Part-time is possible
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses