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WFH, Bulgaria

German-speaking Banking Advisor

Workster supports a major player in the outsourcing industry with their German-speaking growth for a worldwide banking giant. You will have 2 weeks of remote training in Bulgaria, then 2 weeks of nesting in Sofia in office with a relocation bonus, and then you can work from anywhere in Bulgaria. 

Your Role

  • Provide inbound support for German-speaking banking customers
  • Validation of data details and bank transfers
  • Represent the company with the utmost professionalism as per the brand’s image
  • Deal with different queries around accounting, financials and various others
  • After the problem-solving, perform the soft commercial part of the call with additional proposal of services of the bank  and scheduling a separate call with an office rep

Your Qualifications

  • C1 level of German
  • Based in Bulgaria or willing to relocate
  • Ability to work quickly and efficiently under deadline pressure
  • Very good accuracy and attention to detail, understanding that small details can make the biggest difference.
  • Proven ability to work and make decisions with minimal supervision.
  • Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
  • Excellent written and verbal communication skills
  • Ability to work in shifts either 20h, 30h or 40h per week, Mo-Sun, 08am-10pm (8h shifts)

The Offer

  • Ability to work from anywhere in Bulgaria as long as results are stable
  • Competitive base salary and benefits
  • Private health insurance
  • Enrich your CV by working for a major worldwide brand
  • Multicultural Team

Benefits

  • Great base salary
  • Multicultural Team
  • Paid Training
  • Start immediately!
  • Work Remotely

What we do

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Let's Connect

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Connect with the Employer

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You're In! Welcome Aboard

Congratulations, you've got the job! We'll guide you through onboarding and potential relocation for a smooth start. This process aims to make the journey to your new career professional, engaging and focused on finding the right match for you

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