A leading global player in Digital Transformation and Customer service is looking to strengthen their German-speaking operations for a major international telecommunications player. 

Your Tasks

  • Answer customer’s calls on typical inbound queries such as account & billing or upgrades to their services or other difficulties
  • Solve the client concern in the most polite and effective way possible
  • Once the customer is satisfied with your solution, your goal is to cross or up-sell additional services or products
  • Earn incredible sales commissions based on your performance

Your Qualifications

  • Willingness to relocate to Sofia, or based there already
  • Excellent written and verbal communication skills in German (C1)
  • Previous CS or Sales experience in an advantage
  • Stress-resistant and target-oriented
  • Able to work in a team-player environment

The Offer 

  • Excellent remuneration package for the local market
  • Outstanding relocation package if moving from abroad or within Bulgaria
  • 3 weeks hotel or company apartment if relocating
  • Professional 2 month paid sales training plus nesting
  • Schedule Mo-Sun 08h-24h with 1-2 weekends max per month, 40h per week
  • Paid food vouchers &  health insurance
  • A dynamic and diverse job in a pleasant and modern environment
  • Opportunities for personal and professional development
  • Motivational contests and team-building activities