Workster is partnering with a global customer experience provider in Portugal to recruit a Lithuanian-speaking Content Moderator for a leading international social media platform focused on short-form video content.

If you’re detail-oriented, adaptable, and passionate about maintaining a safe online space, this role offers you the chance to make a real impact while building an international career in Lisbon.

As a Content Moderator, you will play a critical part in protecting users and maintaining the integrity of one of the most popular video-sharing platforms. You’ll be responsible for reviewing user-generated content to ensure it complies with community standards and platform policies.

Your Role

  • Reviewing videos, images, text, and audio content
  • Identifying and escalating content that violates platform guidelines
  • Ensuring accurate classification and documentation of moderation decisions
  • Handling user-generated reports, appeals, and feedback
  • Collaborating with policy, compliance, and legal teams for complex cases
  • Reporting content trends and contributing to the improvement of moderation processes
  • Adhering to a 24/7 rotating shift schedule (including nights, weekends, holidays)

Your Qualifications

  • Fluency in Lithuanian (C2 level) and good command of English (B2 or higher)
  • Excellent attention to detail and critical thinking skills
  • Ability to work independently in a structured, fast-paced environment
  • Resilience and professionalism when handling sensitive material
  • Willingness to keep up with frequent updates in policy and procedures
  • Prior experience in content moderation, customer service, or social media is a plus

The Offer

  • Permanent employment contract (full-time)
  • Holiday and Christmas bonuses paid monthly
  • Private health insurance from day one (including dental care)
  • Daily meal allowance via tax-exempt payment card
  • Modern office in central Lisbon with excellent public transport access
  • Reimbursement for travel expenses (up to €200)
  • Accommodation support for the first 4 months (up to €400/month)
  • Option to live in company-rented, fully equipped apartments for up to 14 months
  • 22 days of paid vacation per year (pro-rata in the first year)
  • Career growth opportunities and international mobility programs
  • Multicultural team environment with social initiatives and employee engagement activities