Privacy Policy

Last updated: October 2026

1. Who We Are

Workster, Lda. (“Workster”, “we”, “us” or “our”) is an international recruitment company connecting candidates with employment opportunities and supporting companies with recruitment and talent acquisition services.

Website: https://workster.jobs
Contact: careers@workster.jobs

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), Workster acts as a data controller when determining how and why personal information is processed.

2. Scope of This Privacy Policy

This Privacy Policy explains how Workster collects, uses, stores and protects personal information when individuals:
apply for jobs through Workster;
communicate with our recruitment team;
use our website or recruitment services;
communicate with us through WhatsApp, email or other messaging channels;
interact with recruitment tools, integrations or applications operated by Workster.
This includes communications processed through the Workster Recruitment application and our WhatsApp Business integrations.

3. Information We May Collect

Depending on how you interact with Workster, we may collect information including:
your name;
telephone number;
email address;
CV or résumé;
employment history;
education and professional qualifications;
language skills;
location and work authorisation information;
job preferences and availability;
answers provided during recruitment or screening processes;
communications exchanged with our recruitment team, including WhatsApp messages;
information relating to job applications;
technical or messaging metadata required to operate our communication systems.
We only collect information that is relevant to providing recruitment services, communicating with candidates, processing applications or fulfilling legitimate business and legal requirements.

4. How We Use Personal Information

We may use personal information to:
process and manage job applications;
contact candidates about employment opportunities;
conduct initial recruitment and screening conversations;
assess whether a candidate’s experience and qualifications are relevant to a vacancy;
coordinate interviews and recruitment processes;
share relevant candidate information with employers or clients involved in a recruitment process;
respond to questions and requests;
maintain records of recruitment communications;
improve our recruitment processes and services;
prevent fraud, misuse or security incidents;
comply with legal and regulatory obligations.

5. WhatsApp Communications

Workster may communicate with candidates through WhatsApp Business.
Where a candidate provides a telephone number in connection with a job application or recruitment enquiry, Workster may use that number to contact the candidate regarding their application, relevant vacancies or the recruitment process.
WhatsApp messages may be processed using the WhatsApp Business Platform provided by Meta Platforms and through technical service providers used by Workster to operate recruitment workflows.
Information processed may include your telephone number, message content, message timestamps and technical messaging identifiers.
Workster does not use WhatsApp communications for purposes unrelated to recruitment without an appropriate legal basis.
You may ask us to stop contacting you through WhatsApp at any time.

6. Automated Tools and Artificial Intelligence

Workster may use automated tools and artificial intelligence to assist our recruitment team with tasks such as:
organising candidate information;
extracting information from CVs;
generating or managing screening questions;
summarising recruitment conversations;
matching candidate information with job requirements;
supporting administrative recruitment workflows.
These tools are intended to support our recruitment professionals.
Workster does not rely solely on automated processing to make decisions that produce legal or similarly significant effects on candidates unless we have an appropriate legal basis and have provided any information required by applicable law.

7. Legal Bases for Processing

Depending on the circumstances, we may process personal information on one or more of the following legal bases:
taking steps at your request before entering into a contract;
our legitimate interests in providing and improving recruitment services;
your consent, where consent is required;
compliance with legal obligations;
the establishment, exercise or defence of legal claims.
Where processing is based on consent, you may withdraw your consent at any time.

8. Sharing of Personal Information

We may share relevant personal information with:
companies recruiting for positions in which you have expressed interest;
potential employers or clients involved in your recruitment process;
service providers that support our recruitment, communication, hosting, automation or IT infrastructure;
professional advisers where necessary;
public authorities where disclosure is required by law.
We only share information where there is an appropriate purpose and legal basis for doing so.
We do not sell personal information.

9. Service Providers

Workster may use third-party technology providers to operate its recruitment services.
These may include providers of:
cloud hosting;
email services;
recruitment management systems;
automation platforms;
artificial intelligence services;
WhatsApp Business services;
analytics and security services.
Where required, these providers process information on our behalf under appropriate contractual and data-protection safeguards.

10. International Data Transfers

Some of our service providers or recruitment partners may operate outside the European Economic Area.
Where personal information is transferred internationally, Workster takes appropriate measures to protect the information in accordance with applicable data protection legislation, including the use of recognised contractual safeguards where required.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including recruitment activities, maintaining appropriate business records, handling potential future opportunities where permitted, and complying with legal obligations.
Retention periods may vary depending on the type of information, the recruitment process and applicable legal requirements.
When information is no longer required, it will be deleted, anonymised or otherwise securely disposed of in accordance with our data retention practices.

12. Your Data Protection Rights

Subject to applicable law, you may have the right to:
request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
request restriction of processing;
object to certain processing;
request portability of your information;
withdraw consent where processing is based on consent;
lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact:
careers@workster.jobs
We may ask you to provide information necessary to verify your identity before processing certain requests.

13. Data Deletion Requests

You may request deletion of personal information associated with Workster recruitment services, our recruitment applications or WhatsApp communications.
To submit a deletion request, email:
careers@workster.jobs
Please include sufficient information for us to identify the relevant records, such as the email address or telephone number used during your interaction with Workster.
We will review and process valid deletion requests in accordance with applicable data protection legislation and any legal retention obligations.

14. Information Security

Workster uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Access to personal information is limited to individuals and service providers that require access for legitimate business purposes.

15. Third-Party Platforms

Our services may interact with third-party platforms, including WhatsApp and services operated by Meta Platforms.
Those platforms may process information independently in accordance with their own privacy policies and terms.
Workster is not responsible for the independent privacy practices of third-party platforms.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements or business practices.
The latest version will always be published on the Workster website with the date of the most recent update.

17. Contact Us

For questions about this Privacy Policy, our processing of personal information or your data protection rights, contact:

Workster, Lda.
Website: https://workster.jobs
Email: careers@workster.jobs