Workster is partnering with a global technology solutions leader to recruit proactive and customer-focused professionals for an exciting opportunity in Barcelona. Join a high-performing team representing a leading tech brand, where your contribution will make a difference to customers across Europe. As a Customer Service Representative, you will play a key role in supporting clients by managing their orders, providing guidance, and assisting with first-level technical and product-related inquiries. You’ll work on-site in a vibrant office environment, engaging with clients via CRM systems and SAP tools.

Your Role

  • Handle incoming customer calls using the CRM portal
  • Create quotations and process orders through the SAP system
  • Communicate delivery timelines and manage expectations
  • Provide product guidance based on catalogue-level knowledge
  • Deliver first-level technical support and help customers identify the right solutions for their needs

Your Qualifications

  • Fluent or bilingual in Dutch & French, with advanced English skills
  • High school diploma or equivalent (minimum required)
  • Interest in technical topics and a willingness to stay on the project long-term (2+ years)
  • Strong communication skills, customer orientation, and commercial awareness
  • A business-focused mindset to support effective engagement with customers

The Offer

  • Full-time, permanent contract (39 hours/week):
  • Competitive base salary with annual performance bonus
  • Fully paid training and onboarding process
  • Career development support with specialized courses and upskilling programs
  • Modern office located in Barcelona, easily accessible and close to key amenities