Workster is partnering with a global leader in customer experience solutions to recruit a French-speaking Credit Services Specialist in Braga for a major consumer credit platform. If you are client-oriented, empathetic, and motivated to help people make informed financial decisions, this opportunity is for you.

French-Speaking Credit Services Specialist in Braga – Consumer Credit Support

Your Role

  • Respond to inbound customer inquiries by phone regarding existing credit accounts and new financing requests.
  • Analyze customer needs to personalize interactions, provide reassurance, and propose the most suitable credit or financing options.
  • Build long-term customer relationships and contribute to the overall customer portfolio.
  • Identify and maximize commercial opportunities during each customer contact, whether incoming or outgoing.
  • Manage customer cases with accuracy, compliance, and confidentiality, always following internal procedures and security standards.
  • Demonstrate professionalism, integrity, and attention to detail in every customer interaction.

Qualifications for French-Speaking Financial Services Jobs in Braga

Your Qualifications

  • Fluency in French (C1), both spoken and written.
  • Good English skills for internal communication.
  • Experience in customer service or contact center environments is an advantage.
  • Strong communication and problem-solving skills.
  • An empathetic and patient approach, with the ability to handle sensitive financial discussions with care.
  • Availability to work rotational shifts from Monday to Saturday.
  • Candidates must already hold a NIF and NISS, which are mandatory for health insurance enrollment.

French-Speaking Credit Services Job in Braga – Employment and Benefits

The Offer

  • Full-time employment with stable, long-term career potential.
  • Health insurance available from day one, with a monthly contribution, and free after 6 months.
  • Modern office locations in Braga.
  • A supportive, international working environment with a strong focus on training, compliance, and service quality.