Workster is partnering with a global technology and services provider in Portugal to recruit professionals for an international digital operations project.
In this role, you’ll be part of a high-impact team supporting platform integrity, policy compliance, and risk prevention in a fast-paced, global environment. This opportunity is ideal for candidates who are detail-oriented, analytical, and motivated to work on complex operational cases while contributing to a safe and trustworthy digital ecosystem.

You will work in a fast-paced, multicultural environment where quality, accuracy, and customer satisfaction are key.

Your Role

  • Provide post-sales customer support to business clients using online advertising tools
  • Assist customers via live chat and email, with outbound calls when needed to clarify solutions
  • Troubleshoot product, account, and tool-related issues
  • Guide customers on best practices to improve their advertising experience
  • Identify recurring issues and trends, escalating insights when appropriate
  • Ensure clear, professional, and solution-oriented communication at all times

Your Qualifications

  • Native or fluent French (C2 level)
  • Good command of English (B2 level or higher)
  • Interest in digital advertising, online platforms, or technology
  • Strong communication skills and customer-focused mindset
  • Ability to handle multiple cases while maintaining quality and attention to detail
  • Comfortable working in a dynamic, performance-driven environment
  • Previous experience in customer support or digital services is an advantage

The Offer

  • Full-time contract (40 hours per week)
  • Rotational shifts, Monday to Sunday, between early morning and late evening hours
  • Paid initial training and structured onboarding
  • Modern office environment with well-equipped facilities
  • Health insurance from day one
  • Meal allowance and additional benefits
  • Clear career progression opportunities within an international organization