Our client, a leading American business process outsourcing (BPO) company, is looking for German-speaking Customer Service and Sales Representatives to support the German team of a globally leading telecommunications company in Plovdiv, Bulgaria. Join a team in Plovdiv, one of Europe’s oldest cities, where you will assist customers with account and billing inquiries, resolve service-related issues, and offer additional products and services. The role also offers performance-based sales commissions and relocation support for eligible candidates.

German-Speaking Customer Service and Sales Jobs in Plovdiv

Your Tasks

  • Answer incoming customer calls and handle common inquiries related to accounts, billing, service upgrades, and other service-related issues.
  • Resolve customer concerns as politely and effectively as possible.
  • Once customers are satisfied with the solution, offer additional services or products through cross-selling and upselling.
  • Earn sales commissions based on your performance.

Qualifications for German-Speaking Customer Service Jobs in Plovdiv

Your Qualifications

  • Be willing to relocate to Plovdiv or already be based there.
  • Have excellent written and verbal communication skills in German (C1 level).
  • Previous customer service or sales experience is an advantage.
  • Be able to work under pressure and remain focused on targets.
  • Be comfortable working as part of a team.

German-Speaking Sales Job in Plovdiv – Salary, Relocation and Benefits

The Offer

  • An excellent remuneration package for the local market.
  • Three weeks of accommodation in a hotel or company apartment if relocating.
  • Two months of paid professional sales training, followed by a nesting period.
  • A schedule running Monday to Sunday, between 08:00 and 24:00, with a maximum of one to two weekends per month and a 40-hour working week.
  • Paid food vouchers and health insurance.
  • A dynamic and diverse job in a pleasant, modern working environment.
  • Opportunities for personal and professional development.
  • Motivational contests and team-building activities.