Workster is partnering with a leading tech company to hire an experienced Portuguese-speaking Trainer to join their dynamic team in Bogotá. If you’re passionate about coaching, professional development, and helping teams succeed in fast-paced environments — this role is for you.
Your Responsibilities
- Design, update, and deliver engaging training content tailored to operational needs.
- Manage onboarding programs for new joiners and provide upskilling sessions for existing team members.
- Lead training sessions covering procedures, controls, and soft skills that foster performance and growth.
- Collaborate closely with team leaders to assess training requirements and implement solutions.
- Set clear performance indicators and develop improvement plans based on KPIs.
- Provide feedback to management and trainees, ensuring continuous development and alignment with quality standards.
- Inspire a culture of learning and professional development.
What We’re Looking For
- Are native/fluent in Portuguese (C2) and have good English skills (B1/B2).
- Have experience delivering structured training in a professional setting.
- Possess strong communication skills and an engaging presentation style.
- Are patient, motivational, and passionate about coaching and team development.
- Are proactive, organized, and solution-oriented with a strong team-player mindset.
- Have prior experience in training within customer service, tech support, iGaming, or related environments (a plus).
- Hold a high school diploma or equivalent (relevant certifications in instructional design or training are an advantage).
What’s in it for you
- Competitive base salary
- Private health insurance from day one
- An international and collaborative work environment
- Real opportunities for growth and professional development