Workster is partnering with a leading global customer experience company to recruit German-speaking AI Content Moderators for an innovative AI-powered e-commerce project based in Lisbon, Portugal.

Join an international team helping improve the quality and safety of AI-generated video content. In this role, you’ll review AI-dubbed videos to ensure they meet quality standards, community guidelines, and regional policies, contributing to a safe and trusted experience for millions of users worldwide.

This is a full-time position operating on a 24/7 rotating schedule (Monday to Sunday), with two rotational days off.

Your Role

  • Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines
  • Evaluate flagged content and make objective moderation decisions based on internal guidelines
  • Assess translation quality, cultural relevance, and content accuracy
  • Identify policy violations, including misleading content, hate speech, harassment, and other prohibited material
  • Verify that content complies with regional regulations and market-specific standards
  • Escalate complex or high-risk cases to specialized internal teams
  • Accurately document moderation decisions and maintain detailed case records
  • Meet productivity, quality, and accuracy targets while handling high volumes of content
  • Stay up to date with policy changes and moderation procedures
  • Handle confidential and potentially sensitive content with professionalism and discretion

Your Qualifications

  • Native-level fluency in German
  • Good command of English (B2 level or above)
  • Previous experience in content moderation, trust & safety, quality assurance, or analytical roles is an advantage
  • Strong analytical thinking and objective decision-making skills
  • Excellent written and verbal communication abilities
  • Good understanding of German language nuances and cultural context
  • Knowledge of online platforms, digital content, or e-commerce environments is desirable
  • High attention to detail and strong organizational skills
  • Ability to work efficiently under pressure and manage high workloads
  • Professional, resilient, and comfortable handling sensitive content

The Offer

  • Office-based position in Lisbon, Portugal
  • Competitive salary package with performance-based incentives
  • Relocation support package available for international candidates
  • Private health insurance
  • Meal allowance and transport allowance
  • Comprehensive onboarding and paid training
  • A vibrant, multicultural environment in a modern, centrally located Lisbon office
  • International and collaborative working environment
  • Continuous learning and professional development opportunities
  • Career growth within a leading global organization
  • Opportunity to contribute to the development and quality of cutting-edge AI technologies