Workster is working with a leading Outsourcing/BPO consultancy to recruit Italian-speaking Content Moderators for an on-site TikTok project in Lisbon.
In this role, you will ensure that content posted by users meets community guidelines and policies. You will work in a fast-paced, international environment, reviewing videos, posts, and comments, and helping to maintain a safe and positive online experience for users worldwide.
Your Role
- Review and moderate user-generated content in Italian, including videos, posts, and comments
- Identify and escalate inappropriate, harmful, or sensitive content
- Apply professional judgment and ensure consistent moderation decisions
- Collaborate with team members to resolve complex cases and identify recurring trends
- Document moderation actions and maintain accurate records
- Contribute to process improvements and knowledge sharing within the moderation team
Your Qualifications
- Native or fluent Italian (C1/C2)
- Good command of English (B2) for internal communication
- Strong attention to detail and analytical skills
- Comfortable handling sensitive content professionally and consistently
- Previous experience in content moderation, social media, or customer support is a plus
- Ability to work in a fast-paced, performance-driven environment
- Empathetic, professional, and resilient under pressure
- Team player with a proactive and adaptable attitude
The Offer
- Full-time, on-site position in Lisbon
- Flights to Lisbon covered
- Option to live in one of Teleperformance’s fully equipped, shared apartments, located 20–60 minutes from the workplace
- Guidance and support throughout the relocation process
- Paid professional training and structured onboarding
- Health insurance and meal allowances from day one
- Career growth and development opportunities in an international, multicultural environment

Content Moderation