Workster is partnering with a leading global customer experience provider to recruit Brazilian Portuguese-speaking Trust & Safety Specialists for an international social media project in Greece.

In this role, you will help create a safer online environment by reviewing content and supporting platform integrity across one of the world’s largest social media platforms. You will work in a fast-paced and multicultural environment where attention to detail, critical thinking, and responsible decision-making are essential.

This is an excellent opportunity to build an international career while living in Greece with full relocation support.

Your Role

  • Review and moderate online content to ensure compliance with platform policies and community guidelines
  • Investigate user reports and identify policy violations when necessary
  • Handle customer support interactions via chat, email, and outbound communication depending on the workflow
  • Maintain high levels of accuracy and quality while working with sensitive information
  • Escalate complex cases and collaborate with internal teams when required
  • Contribute to improving the overall safety and integrity of the platform
  • Adapt to different workflows and responsibilities based on business needs

Your Qualifications

  • Native or fluent Brazilian Portuguese (C1 level)
  • Good English skills (B2-C1 depending on workflow)
  • Strong written communication and analytical skills
  • High attention to detail and ability to make accurate decisions
  • Comfortable working in a fast-paced and target-driven environment
  • Ability to handle sensitive or potentially disturbing content when required
  • Experience in customer support, content moderation, or BPO environments is a plus
  • Team-oriented mindset with flexibility and adaptability

The Offer

  • Full relocation support to Greece, including flight and accommodation assistance
  • Competitive salary package with additional benefits
  • Paid training and structured onboarding in English
  • Private health insurance and meal allowance
  • International and multicultural work environment
  • Continuous learning and career growth opportunities
  • Wellbeing support programs and 24/7 counselor access for employees
  • Opportunity to work on one of the world’s leading social media platforms
  • Rotational shifts in a dynamic 24/7 environment depending on the workflow
  • Full support from Workster throughout the recruitment and relocation process